Contact Us
China Construction Bank (Asia) is a leading Hong Kong financial institution offering a wide variety of accounts and services for you.
Online Customer Services
Please click here
for enquiries.
Banking locations
Find the Branch
nearest to you.
Service Enquires
For any enquires/comments and service request, you can contact us by completing the Enquire form
or via the following hotlines
Telephone
Please click here for enquiries.
If you are interested in receiving more information, applying for any of our banking products or services, or simply telling us your comments, please contact us at the following numbers.
- Bank by Phone
-
+852 2779 5533
Mon to Fri: 8:30 am - 8:00 pm and Sat: 8:30 am - 5:00 pm, except public holidays
- Lost ATM Card Hotline
-
+852 2779 5533 (Press 9)
24 hours Everyday
- Mainland IDD Toll Free Hotline
-
4001 995533
Mon to Fri: 8:30 am - 8:00 pm and Sat: 8:30 am - 5:00 pm, except public holidays
- Credit Card Hotline
-
+852 3179 5533
24 hours Everyday
- Lost / Stolen Credit Card Hotline
-
+852 3179 5505
24 hours Everyday
- Bogus Call Hotline
-
+852 3179 5504
24 hours Everyday
- Corporate Customer Service Special Line
-
+852 2903 8366
Office Hours Monday – Friday : 9:00 am – 6:00 pm (Except public holidays)
+852 3718 2325
Non-Office hours (Only for Suspicious fraud case reporting use, general banking enquiries will not be provided)
Mail
- You may contact us by mail by sending your inquiries to:
-
P.O. Box 133,
General Post Office, HK
Voice of Customer
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to provide your feedback.
Web Accessibility
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for enquiries.