Overseas ATM Transaction Activation

Guideline for Overseas ATM
Transaction Activation via ATMs

According to Hong Kong Monetary Authority (“HKMA”) requirements, all cardholders of ATM cards and credit cards issued by banks in Hong Kong are required to activate "Overseas ATM Transaction" function in advance to perform Overseas ATM Cash Withdrawal. "Overseas ATM Cash Withdrawal" refers to the ATM cash withdrawal transactions (including cash advances) performed outside Hong Kong, excluding transactions through Jetco network in Macau and Mainland China.


If customers would like to withdraw cash at overseas ATM, would be required to activate the oversea ATM transaction function in advance through following channels:


CCB(Asia) Online Banking/ CCB(Asia) Mobile Banking;

Customer Service Hotline;
(CCB (Asia) UnionPay Dual Currency Debit Card - 277 95533)
(CCB(Asia) Credit Card - 317 95533 / 317 95568)

CCB (Asia) or Jetco ATMs (The detailed activation guide could refer below).

Activate the Overseas ATM Transaction function

Step 1
Step 2
Step 3
Step 4

  • Step 1) Please insert your card and input the ATM PIN.

  • Step 2) After account selection, please select "Change Card Setting".

    ATM interface of selecting Change Card Setting

  • Step 3) i) Select "Overseas Transaction Setting".

    ATM interface of selecting Overseas Transaction Setting

    ii) If the Overseas ATM Transaction status is deactivated, please press "Activate".

    ATM interface of Overseas ATM Transaction setting

    iii) Input the "Start Date"* for the overseas ATM transaction setting, the format of input should be "DDMMYYYY".

    ATM interface of Overseas ATM Transaction setting

    *Note: The Start Date of service must be on or later than the policy effective date, i.e.1 Mar, 2013.

    iv) Input the "End Date" for the overseas ATM transaction setting, the format of input should be "DDMMYYYY".

    ATM interface of Overseas ATM Transaction setting

    *Note: The end Date of service must be on or before the card expiry date.

    v) Input the “Overseas Daily Withdrawal Limit”, and then press "Enter" to proceed.

    ATM interface of Overseas ATM Transaction setting

    *Note: The daily maximum withdrawal limit is shared by both overseas and local ATM cash withdrawal. Our Bank has set different maximum daily limit for different card types. Customer can choose to lower the daily overseas withdrawal limit if preferred. Please visit our website for your maximum daily limit.

    vi) Press “Confirm” to confirm the setting of Start Date, End Date and Overseas Daily Withdrawal Limit after review.

    Confimation interface

  • Step 4) Your instruction will be handled immediately. SMS or email notification will be sent to you if you have kept a valid mobile phone number or email address record with our bank.

Enquiry or change the setting of activation

(including Start Date, End Date and overseas daily maximum withdrawal limit)

Step 1
Step 2
Step 3

  • Step 1) Please follow the steps 1-3 of “Activate” , and then you will go to the screen below. Press the button on the right hand side of the screen if you would like to change the Start Date, End Date or Overseas Daily withdrawal Limit, or press “Cancel” after enquiry.

    Activation setting interface

  • Step 2) Input the updated Start Date, End Date or Overseas Daily withdrawal Limit. Press “Confirm” to proceed.

    Confirmation interface

  • Step 3) Your instruction will be handled immediately. SMS or email notification will be sent to you if you have kept a valid mobile phone number or email address record with our bank.

Deactivate the Overseas ATM Transaction function

Step 1
Step 2
Step 3

  • Step 1) Please follow the steps 1-3 of “Activate” , and then you will go to the screen below. Select “Deactivate”.

    Activation setting interface

  • Step 2 Select “Yes” to confirm the deactivation.

    Confirmation interface

  • Step 3) Your instruction will be handled immediately. SMS or email notification will be sent to you if you have kept a valid mobile phone number or email address record with our bank.