Bank By Phone
Your bank is always
just a phone call away
With our Bank by Phone hotline, any touch-tone telephone instantly becomes your very own personal 24-hour bank. Simply call us to receive a vast array of banking services quickly, easily and securely, absolutely FREE.
Enjoy all the following services through Bank by Phone
- 24-hour access to your account balance and past transactions
- Check the balance of your stock trading and mutual fund accounts
- Transfer funds to yourself or registered# third party accounts within the Bank
- Buy or sell foreign currencies
- Bill payments including telecommunications, utilities, government and insurance payments
- Place and renew time deposits
- Request for loan repayment schedule and history
- Adjourn check payments
- Order statements or checkbooks
- Fax-on-demand banking information
- Inquire about deposit and loan interest rates, products or branches You can also choose to speak with our Personal Bankers! Just call us at 27795533 between
- 8:30am - 8:00pm from Mondays to Fridays, or
- 8:30am - 5:00pm on Saturdays (except for public holidays)
- A hearing-impaired person can appoint a third party to call our Credit Card or Banking Customer Service Hotline to report loss of a credit card or debit card or when such card is retained at an ATM.
- Forward the call to China Construction Bank Shenzhen Branch Phone Banking
Bank By Phone User Guide
# Registration at Branches is required.
Important Note:
Bank by Phone Fund Transfer instructions given on Mondays through Saturdays after 8:00p.m., Sundays or legal bank holidays will be effected on the next working day.