CCB e-CNY Privileged Experience

Cross-Border Travel Has Never Been Easier!
Enjoy Instant Top-up and Smoother Payment Experience

CCB
e-CNY
CCB(Asia)

With your mobile phone in hand, you can experience the covenience of digital payment in Hong Kong and across pilot regions in the mainland. You can simply set up your CCB e-CNY Wallet with your Hong Kong mobile phone and enjoy the convenience of "instant top-up and instant payment". You can top up e-CNY Wallet instantly through FPS or by adding a credit card.

Embrace the Convenience of e-CNY Digital Payments
Enjoy a seamless payment
experience in the mainland
Enjoy instant top-up
Mainland mobile number or
bank account is NOT Required
Secured transactions
General information about e-CNY

e-CNY is a digital currency issued by the People’s Bank of China and has the same value as physical RMB. It is highly portable, efficient and hard-to-counterfeit.

Download the e-CNY App via official channels and register to become a user with your Hong Kong mobile number, then set up a CCB e-CNY Wallet.

For reference only. The latest interface of e-CNY App shall prevail.
How to Add Value to your e-CNY Wallet

Simply top-up via the CCB (HK&MO) Mobile App

Tap “Top-up”
After inputting the top-up amount, select FPS Payment and then tap “Pay”
Select CCB (HK&MO) Mobile App to top-up
Log on the CCB (HK&MO) mobile app to complete the top-up
Once the top-up is completed, return to the e-CNY App
For reference only and the latest interface of e-CNY App shall prevail.
How to Add a Credit Card to your e-CNY Wallet

You can add Visa and Mastercard Credit Cards to your e-CNY Wallet for spending

Under “Payments” page and enter the amount you wish to pay, then tap “Pay”
Tap “Pay”
Tap “Use a New Card to Pay”
Enter the relevant credit card information and click “Add”
A 3% handling charge may incur for each transaction made by credit card. The fee and interface are for reference only, and the latest information of e-CNY App shall prevail.
Educational Video for e-CNY
Remarks：
  • e-CNY is a digital currency issued by the People's Bank of China ("PBOC") and has the same value as physical RMB. China Construction Bank Corporation ("CCB") is an operator authorised by the PBOC to provide e-CNY wallets. e-CNY App means the official platform operated and provided by the PBOC for the purpose of providing e-CNY wallets and related services to individual users. e-CNY wallet means a wallet opened by a customer in his/her name with an authorised operator as the carrier of e-CNY and the medium that reaches out to the customer.
  • Customers can use their e-CNY wallet at merchants that support e-CNY payment.
  • For any queries or problems encountered when registering as an e-CNY user or using CCB e-CNY Wallet, please call the following customer service hotlines:
    1. e-CNY App customer service hotline +86 10 956196
    2. CCB customer service hotline +86 10 95533
    3. China Construction Bank (Asia) Corporation Limited (“Bank”) customer service hotline +852 2779 5533
  • The e-CNY held in the wallets (including CCB Wallets) are not deposits in the regular bank accounts. Accordingly, the e-CNY amounts held in the wallets (including CCB Wallets) are not protected deposits and are not covered by the Hong Kong Deposit Protection Scheme.
  • In respect of the terms and conditions applicable to the e-CNY App, please refer to the relevant terms and conditions as provided in the e-CNY App and such terms and conditions as may be issued by the relevant providers from time to time.
  • No person other than the Bank and the customer will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
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