Smart Teller Machine

Register for Online Banking and Mobile Banking Services

Register for Online Banking and Mobile Banking Services. Once registration is completed, you can log on to our Online Banking and Mobile Banking immediately.

Reset Online Banking Password

Reset your online banking password

Principal amount will be immediately debited from the selected Savings / Checking account

Edit Time Deposit maturity instruction

Open Additional Account

Existing banking customers can open additional account(s) and link the account(s) to the CCB (Asia) UnionPay Dual Currency Debit Card. Supported Account Types:

Statement Savings Account

Statement Checking Account

Multi-Currency Statement Savings Account

Time Deposit Account

Premier Savings Account

Step Up Savings Account

Upgrade Service

Upgrade Premier Savings Account

Existing banking customers can upgrade their HKD Statement Savings Account to PREMIER Savings Account.

Set up e-Statement/e-Advice Service

Time Deposit Account

Customer can set up time deposit e-Advice

Step Up Savings Account

Step Up Savings Promotion Offer Enrollment

Enroll the promotion offer and perform same currency transfer

Enrolled Step Up Savings Offer Enquiry

Enquire the details of enrolled Step Up Savings Offer including the start date, end date and the interest rate

Account Summary Enquiry

Deposits Enquiry

The Savings, Checking and Time Deposit account transaction(s) within 3 months can be easily checked

Loan Enquiry

The loan information can be easily checked through Smart Teller Machine

Transaction Record

Transactions records conducted by Smart Teller Machines (STM) within three months

eAlert

Set up/update eAlert and customer can choose to receive eAlert by email and/or SMS. Services include:

Time Deposit Maturity

ATM Cash Withdrawal

e-loan

• Loan Application - Customers can apply for e-loan and loan will be immediately disbursed to selected account (For selected customers only)
• Loan Utilize – Loan can be drawn to selected account through Smart Teller Machine within the period of credit limit validity
• Loan Repayment - Credit limit will be automatically restored upon repayment within the period of credit limit validity

Loan Enquiry

The loan information can be easily checked through Smart Teller Machine

Loan Repayment Schedule

Submit Loan Repayment Schedule Request

Credit Card Enquiry

Access your Credit Card details, including credit limit, available credit limit, available cash advance limit, statement date and statement due date

Credit Card eStatement

Provides more comprehensive billing information, including summary arrears, monthly statement cut-off days, transaction overview and credit card account overview

Provide a choice of up to 11 major currencies including HKD, USD, GBP, JPY, EUR, CHF, AUD, CAD, NZD, SGD and RMB for exchange transaction

Submit Investment Profile Questionnaire and acquire risk profiling score immediately

Update passbook record(s) immediately

Submit Checkbook Request and 2 checkbooks will be delivered to customer in a week

Change email address and personal address, effective on the next working day

Update Consent to Direct Marketing

Declaration of FATCA / CRS

Declare Certification of U.S. Citizenship / Tax Residency (Individual) or CRS Self-Certification Form – Individual

ATM Card Acknowledgement

ATM Card Application

Daily Withdrawal / Transfer Limit Adjustment

Overseas Withdrawal Limit Adjustment

ATM Card Report Lost Request

Link Accounts to ATM Card