Online Transaction Verification Service

Online Transaction Verification Service

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We provide you with a safer and more reliable Online Transaction Verification Service. All you need to do is to register CCB (Asia) Mobile Banking and activate the mobile token, then you can conduct authentication by using biometric credential authentication service or mobile token password without the need to receive one-time password. Online transaction is more secure now.

Register for CCB (Asia) Mobile Banking and activate the mobile token right away, to have enhanced security protection during your transactions!

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1
Ensuring that the card will not be used by unauthorized third parties for online transaction.
2
Your personal details will be more comprehensively protected while reducing the risk of credit card theft and fraudulent transactions.
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No matter where you are, online transaction verification service with CCB (HK&MO) Mobile App to enjoy a seamless payment experience.


Steps to perform "Online Transaction Verification Service"

Step 1/4
After confirming the details of online transaction, you will proceed to the payment page. Then, follow the instructions to open CCB (HK&MO) Mobile App to perform online transaction verification service (do not close the payment page).
Step 2/4
Click “Authorize Transaction” on the homepage of CCB (HK&MO) Mobile App; or log on to CCB (HK&MO) Mobile App and open “Credit Card/Loan” tab, then click “Authorize Transaction”
Step 3/4
Please check the transaction details carefully and tap “Confirm”.

Step 4/4
Authentication completed. You can now return to merchant's payment page and finish the transaction as instructed.



Step 1/3
You will see the payment page after confirming the online transaction details, and review the transaction details carefully.

Step 2/3
We will send a One-Time Password via SMS to your registered mobile number in the Bank.

Step 3/3
Enter One-Time Password to complete online transaction verification service.






Frequently Asked Questions

Online Transaction Verification Service
Do all online transactions require transaction authentication?
What should I do if I don't recognise the transaction?


Authenticate with CCB (HK&MO) Mobile App
What are the benefits of perform Online Transaction Verification Service with CCB (HK&MO) Mobile App?
How can I cancel a transaction with the Online Transaction Verification Service?
Why do I see the "Transaction timed out" reminder?
Has the mobile token service been applied for but not yet effective (requires 6 hours to take effect)? Can the One-Time Password still be received?
Is there a time limit for transaction authentication?
I want to receive a "One-Time Password" for transaction authentication. Do I need to cancel the mobile token service?
What impact will canceling the mobile token service for me?




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Terms and Conditions of Online Transaction Verification Service (“Service”)

Not yet registered/activated for Online Banking / Mobile Banking?
Act now to upgraded security actions to protect your credit card accounts, Online shopping is safer and more reliable.

Complete registration and activation of online/mobile banking, you can also set up eStatement to experience the convenient and eco-friendly service.

Set up Credit Card eStatement Demo



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