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Online Customer Services
13Sep.

e-Banking Services Maintenance Notice

In view of the system maintenance works, the following Online Personal Banking / Personal Mobile Banking / Online Enterprise Banking / FortuneLink Mobile App Services will be temporarily suspended during the following time period:

05Sep.

e-Banking Services Maintenance Notice

In view of the system maintenance works, the following Online Personal Banking / Personal Mobile Banking / Online Enterprise Banking / FortuneLink Mobile App / Business Mobile App / Host-to-Host Solution / “Faster Payment System” / Dragon HKPay Merchant Acquiring Services will be temporarily suspended during the following time period:

23Aug.

e-Banking Services Maintenance Notice

In view of the system maintenance works, the following Online Personal Banking / Personal Mobile Banking / Online Enterprise Banking / FortuneLink Mobile App Services will be temporarily suspended during the following time period:

16Aug.

ATM and Debit Card Services Suspension

In view of system maintenance works, ATM and Debit Card services will be temporarily suspended during the specific time period listed below

11Mar.

Special Notice on delay of SF Express delivery to Mainland China

In effect of Mainland’s latest epidemic preventions and control measurements, SF Express will temporarily suspend the delivery service to all regions in Mainland China.

07Jan.

UnionPay Dual Currency Debit Card SMS Alert Service

To further strengthen our UnionPay Dual Currency Debit Card security measures and provide cardholders with extra protection, cardholders will receive SMS alerts upon making overseas ATM Cash Withdrawal or EPS payment exceeding the prescribed limit set by the bank with UnionPay Dual Currency Debit Card. To know more…